Club Pilates

I liked it at first, but they care more about the bills than anything. I had purchased a monthly unlimited membership which is already around $400 per month. On top of that, I had to pay an initiation fee when I first joined which they bought down to I believe $60. I would only recommend a monthly membership for people who have a very empty schedule otherwise you’re just wasting your money. Their app is pretty easy to use, you just have to get the classes super early on or else they get booked. You also only have a day to cancel the class or else you get charged $15 every time you miss a class or if you don’t cancel early on enough. I had been asking to cancel my membership for almost 4 months. It’s so difficult and they’re still bothering me to pay for two months that I haven’t even had a class. My understanding was I have to fill out a form and I can just cancel my membership since it’s a monthly unlimited membership so you would think that I can just cancel and stop going, but they still wanna charge me for the months that I haven’t even gone and they keep calling and bothering me. Is it that hard to cancel a membership that you see a person isn’t even showing up to? All they care about is getting your money. The instructors are pretty nice, but I would recommend going to a different club altogether.

Hello, Please be careful to signed up for this palates club. Make sure you understand about all the charges including if you want to cancel, print copy for yourself! I am not saying classes are bad , I don’t know because I attended 1 1/2. In my experience, I feel like they lie and trick customers and then charge insane prices. I could not get classes that I need it because everything was booked, it was a challenge just to attend classes! Then I could not deal with this anymore and cancelled like second week and they charged crazy money for cancellation. I took 1 class and it cause me a lot of money! Now after 2 month I cancelled it, I started seeing new charges on my credit card . So far I payed 405.47, 302.01, 100. It’s a scam. Very disappointed !

The classes are overbooked not to mention it’s not cheap. All the basic classes are not available often which as a beginner its only what you’re allowed to take. The schedule is booked up, the waiting lists don’t work and the cancellation policy is a scam, they charge you for another month of classes plus a $100.00 cancellation fee on top of it. So you are sol if you don’t use the 8 classes in the month it’s not carried over to the next month and no you can’t just go to another club Pilates location without having to pay additional membership fees. What a waste of time and unethical policies. The classes themselves are ok and the instructors are nice but the schedule is the problem, it’s like a whole job description to scramble to find availability.

3 months consistent 4-5 classes a WEEK. Not worth the results you get spending $375 A MONTH !!!!! committed for 3 month since its close to home & it was a good routine. Trying other classes in the City saw what better results i can get... once i nicely asked to discontinue 1-2 weeks prior having to commit TO SOMETHING I DO NOT WANT TO DO. They throw the " cancelling 1 month prior " with absolutely no alternatives to a customer that has paid for unlimited classes $1,125.... in 3 mnths. Anyway, being a district manager I understand the management style on how the "manager" texted with repeated information so didnt even waste my time to get on the phone for anyone to get aggressive per all of these negative reviews this studio has.. They ended up charging my card now for classes in SEPT THAT I WONT ATTEND TO .. like what isnt clear when someone doesnt want to return to your facility??? You cant just charge people and what force them to take classes... Jokes. Most positive experiences were with Yaasmin + Annette they are wonderful instructors.

I learned the hard way that ignoring reviews was a big mistake. My experience with this club was the worst ever. Although the instructors were great, the booking process was a hassle; there were no changing rooms, just a restroom. To top it off, even though I followed their 30-day notice policy, they still managed to steal $150 from me when I canceled my subscription. The management at this place is terrible. I rate it 0 out of 5.