Planet Fitness

I love this planet fitness, unfortunately my location was closed due to new equipment being loaded and renovated. So I had the pleasure of traveling all the way out to forest hills location. , great workout machines and lots of equipment. The locker room could be a bit bigger . But overall it’s clean , and the staff has create customer service. I’m definitely going back to this location.

While the manager Bria and a couple of the staff are a very down-to-earth, approachable ensemble, the gym itself has recently become increasingly lacking in enforcement of protocols concerning appropriate gym behavior, considerations and courtesies. Because of the manner in which some of the guests use space with no consideration for the elderly especially, this gym location can at times be an unsafe obstacle course. Unfortunately, the gym staff cannot keep up with the goings on at this location. Moreover, some of the youths at the gym are defensive and snotty when politely asked about other options concerning where they situate moveable benches and weights (spread out to narrow the pathway). For many at this gym, it is a free-for-all where some people wear tank tops, sweating on equipment without cleaning/sanitizing (with many available spray bottles and paper towels to clean the devices in place throughout this location). Many people spend considerable time on their weight-training machines, using their phones longer while seated than working out. Such circumstances leave more conscientious guests in a place of being singled-out as “bothersome” should they reach out to the young employees, some of whom will never look you in the face or greet you. Often this is a facility where one cannot count on any given day if one’s workout will go smoothly, in a timely manner, and efficiently or or if one must wait around for machines that are high in demand because there is only one such device. While several of the staff have lovely, helpful dispositions, some do not, thereby making this particular location proof that the great pricing has everything to do with the saying, “You get what you pay for.” Certainly, if you’re determined to get a great workout and are not in a hurry, this franchise is still a great value until further notice. If you’re accustomed to a more upscale gym where manners and behaviors of patrons are in order and you are not concerned about your gym budget, this is not an ideal place for a workout you can count on each time you go—especially one that is without people who lack gym manners. If one attempts to courteously address something directly to a fellow guest concerning weights being in the way or the idea that a guest is monopolizing two machines simultaneously during a busy time—while spending considerable time on one’s Smart phone, one must be prepared to expect that some of the younger guests especially can be aggressive and disrespectful. Bria, this location’s manager, does what she can to within reason and has even in my presence banned a very volatile, hostile guest whose behavior warranted having the police contacted. So, unless you’re one to ignore the mixed bag of apples at this gym, it can have disappointing, frustrating days. Certainly, if one is determined to get in a great workout—regardless of the many variables at this gym, your workout will happen. Still, I recommend chanting a Buddhist mantra at home prior to your workout at this gym.

It’s a really nice gym that has a lot of very good amenities for post workouts. The gym gives a very good vibe when it comes to getting a workout in general. My only little pet peeve was the payment systems. For some reason I had to add my bank account and my credit card number for payments but instead of using my credit card for payments it took money for my bank account, which is a very weird policy that planet fitness has. Because of the policy I had to cancel and terminate my membership, which was very sad and hurtful towards me given that I liked everything for the most part about planet fitness. Either way, I love the gym and the vibe within the gym itself .

Water fountains and refill station was down, felt scammed that front desk still had the nerve to charge for water. The cost of the water is trivial, but the dismissive attitude is what set this experience apart as highly negative

Staff is really cool, gym is surprisingly pretty clean. Only pinch is that some machines are down semi-frequently, though the most important ones (and free weights) are always ready to go.