New York Sports Club

Give it an A rating for Adequate Broken equipment some takes weeks to months to repair. Men's locker room finally got a new hair dryer told the manager to secure it and less than a week it was stolen. Now the one there only works on the low setting and it's about totally useless. Management keeps telling us they're going to make renovations because there's no way to come the gym was painted in 2023 being done while the members were in there using the equipment. They said there's going to be more renovations and now they're repainting the place again in December. I mentioned the draft colors to the manager in the studio a dark gray black. He told me the studio is going to be close to members I don't even use for classes. I spend an hour and a half from there doing my stretching routine. So now I'm being told I don't have access to the store down after having my membership increased by $5 in November. The manager said not to worry we're going to get rid of a lot of cardio machines I don't have space out on the open floor. The last damn place I want to do my stretching it's in the middle of it gym with the weight machines all about. Management keeps saying they're going to replace machines and that's been going over 2 years we haven't seen any results of it. The only good thing about the gym for me it's close about a 5 minute book from my house.

So many basic dysfunctional things about this gym. Will amend my review if these things change. I have brought these up to staff and management. 1. No tissues in the bathrooms… you heard it right. You want to blow your nose before you go into the sauna? You better either go to the front desk where they keep a solitary tissue box, or fumble for a handful of one ply toilet paper. PS: they used to have paper towels out, clearly a top down cost saving measure. 2. Close way too early on weekends (7PM on Saturday). Please PUT BACK the weekend hours to align with the weekdays hours. 3. No scale. Do you want to weigh yourself after a gym session? Too bad! They used to have one out. Clearly it broke and the management just refuses to replace jt. So pathetic. Oh yea they also have a cheap “body fat analyzer” that you can only used by appointment. This gym is so dysfunctional lol. 4. Water fountain broken! Yup - another thing that broke a few months ago that they just refuse to fix. Noticing a trend? If you want to refill your water bottle they have low pressure fountain you can struggle to use. Hope you don’t get thirsty while exercising. Just remember to bring your own water. 5. General gym etiquette is lacking and never enforced. There is actually generally good vibes among the gym goers- however I readily find weight left out in the middle of the floor/not put back. I have been to planet fitnesses with better gym etiquette. They capitalize on it being the only gym in the area. Clearly nysc is more interested in pouring resources into the Astoria/other locations than this one. Don’t recommend!

They raised the rates twice in the past two years speaking about improvements. The only improvement is some new paint (which the new paint has been there for a while to the point that now there is a ton of scuffs and nicks in it. Which is wild). When I ask about the additional improvements it’s always that it will “happen soon!!”. There are no towels which is okay but there is also no paper towels which isn’t great from a sweat perspective. Sauna bench in the women’s locker room has been lopsided and dilapidated since I joined over three years ago, so I know they aren’t paying attention. Water fountain sensor has been broken for months. This is not including machines that are broken or have rust issues where people put their hands. Lastly they have rolls in the front that are supposed to be used for the improvements that have been there since before Christmas!! The workers can’t even take a semi-private convo with prospective customers because it’s blocked. It is clean enough and has the equipment I need but if you are comparing it to the closest NYSC gym in Astoria you would have thought this was a neglected step child. The one thing I will say is the workers are great and there are some incredible classes, but again, there are connection issues with the speakers, no mics for the instructors. It’s not right. NYSC do better man. There is no reason this should take this long for a gym so small but with such high utilization.

The gym is small, machines/locker room are not well maintained and it gets super crowded most of the time. I am giving it three stars though because the staff was always nice to us and the community/gym members were actually chill. NYSC needs to invest more in this location and maybe add a second floor.

As a paying member, I’m extremely disappointed with the state of this gym. For the membership price we pay, it’s unacceptable that most of the machines are broken or not working properly. This has been an ongoing issue with little to no improvement, and it feels like management doesn’t prioritize maintaining the equipment. Members deserve better for the cost we’re incurring, and it’s time for a significant change. Please address this immediately.