Retro Fitness

Been going to this gym for about 3 years, staff is nice in the evening but the owners don’t care. The downstairs of the gym is filthy there’s always garbage on the floor bathroom is dirty, they place the toilet paper on the floor like how is that even sanitary??? Every time it rains there’s always a pipe leaking and water dripping near somebody while they are working out. Cushions on the machines are torn they don’t replace them until you say something. It’s been about 2/3 months the owners know there’s a foul smell down stairs right by the dumbbells and wouldn’t do nothing about it but spray freshener around the area which is so pathetic cause they act like it just begun. Idk how this place has 4 stars but this gym needs a lot of work done. The only reason I come here is how convenient it is and it’s literally in the neighborhood but the owners need to care more about the members and stop selling them a dream cause this gym needs works. Also when you go down stairs it immediately smells like must or mold like there’s not ventilation. I go to other retros and this one is by far the most nastiest gym I’ve ever been in. Again it either needs work or new ownership asap. IM NOT THE ONLY ONE THATS COMPLAINING!

I started going to a different location then discovered this Springfield location which is convenient for me to go to. The quality of this location is below par compared to the other Retro Fitness gyms I’ve visited. The only bathroom stall door that works is the handicap bathroom, there is no full body mirror in the women’s locker room and the members in this gym does not re-rack their weights or readjust machines for the next person which resulted in a machine almost crushing me because I wasn’t tall enough to adjust. Please enable your members to re-rack their weights. This gym sends a loud and clear message that women shouldn’t be in the gym.

I wanted to love this Gym… I visited Retro Fitness with high hopes, expecting it to become my new home gym. Having had a great experience at another location, I came in excited and fully ready to sign up the same day. Unfortunately, my visit was a complete disappointment. The first thing I noticed was the poor ventilation near the treadmills in the back. The air was stale, and odors lingered throughout the gym, making it uncomfortable to work out. The machines were dirty, with water and Gatorade bottles left near outlets, and the strength training area was completely disorganized—weights were scattered everywhere and left unracked, creating an unsafe and unprofessional atmosphere. To make matters worse, the gym lacked WiFi, and cell reception was nonexistent downstairs; my phone even switched to SOS mode. Staying connected during workouts is important, and the lack of connectivity added to the frustration. The staff seemed disengaged and unaware of the state of the gym, which left the entire environment feeling chaotic, dirty, and unsafe. I tried to push through, staying for about 30 to 40 minutes, but it was impossible to ignore the glaring issues. While the equipment selection was impressive, the overall experience didn’t come close to justifying the premium prices Retro Fitness charges. Retro, I truly wanted to love this location, but it needs serious improvements in cleanliness, organization, and management. Please address these issues to create an environment that matches your brand’s potential and your members’ expectations.

Affordable price point, after coming for a few months now i can say it has been consistently messy, weights are always scattered across the floor , unused and unracked, always a few bottles littering the floor. The personnel are nowhere near occupied to excuse this. You get what you pay for.

Gym made me depressed. Manager will yell at you even if asking simple questions. I asked them to freeze my membership and they never did causing me to get charged. They started screaming at me and calling me inappropriate names so I asked to leave. At least they made terminating my membership easy.