MatchPoint NYC

I absolutely love this gym! It’s the only place where I feel comfortable and on the right level. The equipment is top-notch, there’s plenty of space, a variety of workout options and classes, amazing trainers, a fantastic pool, and a great locker room with a sauna. It has everything I need! Highly recommend!

One of the best gyms I’ve been to.The facility is clean well-maintained and equipped with everything you need for a great workout. The atmosphere is motivating and there’s plenty of space to train without feeling overcrowded. The staff is incredibly professional and polite always making sure members have a great experience. A special shoutout to Nazar who was very nice to me his friendly attitude made my visit even better.

Very stylish and well-equipped gyms, swimming pool, and locker room. Prices per subscriber are above average, and the annual contract is severely limited. And so, for those who are willing to exercise regularly, it's a great place.

I cancelled my membership and switched over to Chelsea Piers Fitness. It’s an extra drive that I don’t mind making, because to matchpoint I surely won’t return! Pool lanes are consistently closed leaving members to share only two lanes cramped up with each other. Locker room is gross. Saw COCKROACHES wondering around SEVERAL times. Ewww. Gym lacks equipment and has zero natural light. And did I mention the horrible service? I asked one time one of the membership employees where the manager was (while I was trying to cancel my membership and she was no help) and she replied “I don’t know he’s not my boyfriend”… oh okay lmao. Cafe service was also rude. Never returning here again that’s for sure! Chelsea Piers Fitness is 10 times worth it! It’s true LUXURY.

If you’re looking to throw your money away, test your nerves, and lose faith in humanity—welcome to this “wonderful” establishment! Signing a contract with them is a breeze! They’ll smile, make it easy, and take your money with open arms. But breaking that contract? Oh, that’s a different story. Honestly, I’m convinced that even your own death wouldn’t be a valid reason to terminate it. My husband had a stroke. I brought an official letter from the doctor stating that he was paralyzed, hospitalized, and wouldn’t be able to return to any kind of physical activity anytime soon—if ever. The staff’s response? “That is not a valid reason to terminate the contract.” Excuse me, what?! At that moment, I realized I wasn’t speaking to a human being but to a money-obsessed robot with zero empathy. Now, let’s talk about the staff. Mostly young kids between 18 and 25, with the emotional depth of a brick wall. They mechanically do their job and couldn’t care less about the clients. Group classes? An absolute joke! Instructors can just not show up, and apparently, that’s totally normal. One morning, I showed up for a yoga class, sat on my mat, and waited… and waited… 40 minutes passed, and still, no instructor. Nobody even bothered to inform us! When I finally went down to the reception to ask, they casually said, “Oh, the instructor is sick.” Okay… so where’s the replacement? Where’s at least a simple apology? Nowhere. Just silence. Now, the pool—ice-cold water and such a strong chlorine smell that you wonder if they’re trying to poison us. After swimming, your skin feels like parchment paper, dry and lifeless. The sauna? A joke. The temperature is barely higher than room temperature. You’d get warmer standing outside in the sun. The showers? Out of five, only one is even remotely acceptable, and it’s the one for disabled guests. But in that shower, there hangs the most disgusting shower curtain I have ever seen. I have seriously considered just buying a new one and donating it to them! It looks like it’s been there since the place opened and hasn’t been washed since. And let’s not forget my favorite part—the $75 annual “maintenance fee”! Yes, on top of your monthly payments, you must also gift them an extra $75 for… what exactly? Clearly not for fixing that curtain. And the locker rooms! They have TWO hairdryers for everyone, and calling them hairdryers is an insult. They’re so weak, you might as well just blow on your hair yourself. In the end, I had to start bringing my own hairdryer, because apparently, in the 21st century and in America, providing a proper one is just too much to ask. So, if you enjoy wasting money, ruining your mood, and feeling like a complete fool—this is the perfect place for you! But if you have even a shred of self-respect and value your time, stay as far away as possible!